Shipping policy

we aim to deliver your kimochi products to you as quickly and safely as possible. below are the details of our shipping and delivery policy:

1. shipping regions:
   we ship worldwide.

2. processing time:
   orders are processed within 2 days. you will receive a confirmation email with tracking details once your order has been shipped.

3. shipping costs:
   shipping charges vary depending on your location and will be calculated at checkout.

4. delivery time:
   delivery typically takes 5-7 days after shipping, depending on your location. please note that delays may occur during holidays or due to unforeseen circumstances.

5. damaged or lost Items:
   if your order arrives damaged or is lost in transit, please contact us immediately at connect@kimochishop.in, and we will assist you in resolving the issue.